Returns policy – EcomCrew

How to Deal with eBay Returns as a Seller

Justeen David — Sat, 20 May 2023 15:15:19 +0000

Whether you’re selling on Amazon, eBay, or some other marketplace, dealing with customer returns is part and parcel of being an online seller—if you’re not careful, though, the costs of these returns can add up and eat into your bottom line. In this article, we’ll answer some important questions about dealing with eBay returns and …

The post How to Deal with eBay Returns as a Seller first appeared on EcomCrew.

How to Return Items on eBay in 2024

Justeen David — Mon, 15 May 2023 07:37:40 +0000

As an eBay shopper, you may occasionally need to return an item you bought online—whether it’s because of a product defect, receiving the wrong item, buyer’s remorse, or some other justification for wanting to send the product back to the seller. In this article, you’ll learn the exact steps and tips on how to return …

The post How to Return Items on eBay in 2024 first appeared on EcomCrew.

The Seller’s Complete Guide to Amazon Restocking Fees

Justeen David — Wed, 12 Apr 2023 06:02:14 +0000

Fulfillment by Amazon (FBA) is by far the most popular and convenient way to run an ecommerce brand, but it comes with certain limitations and fees that sometimes make it difficult to scale your business. Among these limitations are Amazon’s restocking limits and restocking fees. In this article, we’ll talk all about Amazon restock fees, …

The post The Seller’s Complete Guide to Amazon Restocking Fees first appeared on EcomCrew.

Amazon Finally Flags “Frequently Returned” Items

Justeen David — Thu, 30 Mar 2023 08:06:32 +0000

Dealing with Amazon returns is one of the biggest thorns on the side of third-party sellers, who often bear the brunt of returns costs and end up taking back unsellable items that eat into their precious FBA warehouse allocation. To address this issue, Amazon has quietly rolled out a new feature that alerts customers if …

The post Amazon Finally Flags “Frequently Returned” Items first appeared on EcomCrew.

Amazon Extends UPS Returns Experiment, Possibly at the Cost of Sellers

Justeen David — Thu, 20 Oct 2022 10:49:59 +0000

Amazon has announced an extension to its month-long experiment of enabling customers to use UPS to send back seller-fulfilled returns, and sellers aren’t exactly happy. Amazon’s “Short-Term” Experiment Extended Back in September, the ecommerce giant announced a four-week “experiment” that would introduce UPS as a return shipping option for seller-fulfilled returns, covering items below 15 …

The post Amazon Extends UPS Returns Experiment, Possibly at the Cost of Sellers first appeared on EcomCrew.

Amazon Extends Holiday Returns Window for 2022

Justeen David — Thu, 06 Oct 2022 09:16:47 +0000

Amazon announced that it will be extending the standard returns window for shoppers over the holidays (again), to the dismay of many third-party sellers who deal with high fraudulent return rates during the holiday shopping season. Returns Window Extended to January of Next Year According to Amazon’s announcement in Seller Central, the standard returns window …

The post Amazon Extends Holiday Returns Window for 2022 first appeared on EcomCrew.

The Seller’s Complete Guide to Amazon Returns

Justeen David — Fri, 08 Apr 2022 06:38:57 +0000

This article contains affiliate links that will allow us to earn commissions without any extra cost to you. Read our full disclosure here. There’s no such thing as a free return. More than 20% of all ecommerce orders were returned in 2021, and a tenth of all returns processed that year were fraudulent. While being …

The post The Seller’s Complete Guide to Amazon Returns first appeared on EcomCrew.

Customer Dupes Amazon for $300,000 in Returns Scam

Justeen David — Tue, 12 Oct 2021 18:25:59 +0000

Charlotte resident Hudson Hamrick pleaded guilty on Tuesday to wire fraud for running a return scheme on Amazon that defrauded the ecommerce giant of at least $290,000. According to Court documents, the scam ran from 2016 to 2020 and involved 300 fraudulent transactions. The perpetrator has been sentenced to 20 years and a fine of …

The post Customer Dupes Amazon for $300,000 in Returns Scam first appeared on EcomCrew.

E208: Getting Out of a Conversion Rate Slump – Under the Hood with Shervin Mazaheri

Michael Jackness — Mon, 24 Dec 2018 11:30:30 +0000

Our Under the Hood guest today is struggling with a problem that's very baffling. Shervin Mazaheri is struggling with conversion rates on his website. We're not just talking about low conversation rates, we're talking about extremely low conversion rates–talk about 0.1% in the last 180 days. In this episode Shervin and I go over his …

The post E208: Getting Out of a Conversion Rate Slump – Under the Hood with Shervin Mazaheri first appeared on EcomCrew.