BigCommerce – EcomCrew https://www.ecomcrew.com Start and Grow Your Ecommerce and Amazon Business Fri, 02 Feb 2024 02:44:43 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.3 https://www.ecomcrew.com/wp-content/uploads/2018/01/favicon-36x36.png BigCommerce – EcomCrew https://www.ecomcrew.com 32 32 An eCommerce podcast for store owners, hosted by 7-figure store owners Mike Jackness and Dave Bryant. We cover everything in eCommerce from Shopify, to Amazon FBA. From email marketing, to Facebook Ads. Never before has there been a podcast with store owners who are so candid. Subscribe to the EcomCrew podcast today! Mike Jackness clean Mike Jackness jackness@mac.com jackness@mac.com (Mike Jackness) 2019 EcomCrew The EcomCrew Ecommerce Podcast BigCommerce – EcomCrew http://static.libsyn.com/p/assets/e/d/b/9/edb97b89fcf18835/ecomcrewpodcastmikedavepic.jpg https://www.ecomcrew.com/category/bigcommerce/ support@ecomcrew.com San Diego, CA Twice Weekly 226445030 BigCommerce vs. Shopify: What’s the Best Option for New Sellers? https://www.ecomcrew.com/bigcommerce-vs-shopify/ https://www.ecomcrew.com/bigcommerce-vs-shopify/#respond Sat, 13 May 2023 01:04:57 +0000 http://www.ecomcrew.com/?p=16298 Selling on established marketplaces like Amazon allows your brand to reach a greater audience. However, you’d still want to have an online store where potential customers can have full and easy access to all your products. That said, there are a handful of ecommerce platforms out there that allow would-be entrepreneurs to create their own …

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]]> https://www.ecomcrew.com/bigcommerce-vs-shopify/feed/ 0 16298 Episode 43: BigCommerce vs Shopify https://www.ecomcrew.com/episode-43-bigcommerce-vs-shopify/ https://www.ecomcrew.com/episode-43-bigcommerce-vs-shopify/#comments Thu, 01 Sep 2016 11:33:04 +0000 /?p=1344 During today’s episode we talk about the common debate e-commerce founders have: Shopify or BigCommerce. In recent developments BigCommerce has made some polarizing changes to their services. The changes have alienated theme developers and price changes have alienated users. This has caused many users to move their business to Shopify. We discuss this shift and …

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]]> https://www.ecomcrew.com/episode-43-bigcommerce-vs-shopify/feed/ 19 During today’s episode we talk about the common debate e-commerce founders have: Shopify or BigCommerce. In recent developments BigCommerce has made some polarizing changes to their services. The changes have alienated theme developers and price change... We discuss this shift and compare Shopify and BigCommerce. We have both had experience with both sites so our conversation is more of a pro and con list.
The questions we answer today are:

Which site has the most capacity for products that require lots of options (ex: color choice).
Which site is most common (thus easier to work with for others)?
Which site makes managing orders easier.
Which site allows the best customer follow-up process.
Which site offers the best coupon or sale options to a customer.

Other topics we cover are:

What happened to BigCommerce’s business.
Why Shopify is so much bigger than BigCommerce.
Why check out conversation is a big plus for these sites.
BigCommerce’s theme changes and why it’s causing problems.
The pros of BigCommerce.
The pros of Shopify.

We tried to keep away from bashing these sites because both sites have their uses. It all depends on what an entrepreneur needs to do on their platform. So consider this episode as a weighing of the options. Go with whatever will best fit your product.
Resources Mentioned Today:
Shopify
BigCommerce
 
If you have any questions or anything you’d like us to discuss on the podcast please go to ecomcrew.com and fill out the contact form. Also we would really appreciate if you would leave us a review on iTunes. Thanks for listening!
Related reading: Bigcommerce vs Shopify: What's Better for New Sellers?
Full Audio Transcription
Mike:   This is Mike.
Grant:  And this is Grant.
Mike:   And welcome to this week’s edition of the EcomCrew podcast.  How’s it’s going, Grant?
Grant:  It’s going pretty good.  I had a nice weekend of rafting in the water over in Washington on the east side.  That was nice and 90 degrees and the water was pretty much like bath water, so a lot of fun.
Mike:   Fun like when you took me rafting?
Grant:  Oh, that was just a little bit cold.  I don’t know what you’re talking about.
Mike:   When there was like ice crystals floating in the top of the water, that’s usually a pretty good indication that it’s cold.
Grant:  It builds character, didn’t it?
Mike:   It definitely did.  It definitely did.  I had a great weekend of doing as little as possible, which was a welcome change after the last couple months of travelling and just working six-day weeks.  And it was nice.  We went to the driving range and hit some golf balls and took a swim in the pool and stuff.  It was a relaxing weekend.
Grant:  I know.  It’s very interesting realization when you’re an entrepreneur: if you just don’t do anything for the weekend, it kind of feels like a vacation.
Mike:   Yeah.
Grant:  Like a true, true vacation for other people.  So, you know you’re busy when justone day or two days is like, “Wow.”
Mike:   Yeah.
Grant:  “That’s amazing.”
Mike:   Definitely.  So yeah, besides that, I was actually just talking to you about this before the podcast, I had my first number one new release product on Amazon, which is kind of neat.  And you had asked me what that means and I don’t know, it’s just kind of cool.  It’s like a medal I guess in elementary school, a participation award maybe or something, but it’s kind of cool to see on the screen.
]]> Mike Jackness clean 40:26 1344 Episode 18: From Garage to Warehouse and Beyond https://www.ecomcrew.com/episode-18-from-garage-to-warehouse-and-beyond/ https://www.ecomcrew.com/episode-18-from-garage-to-warehouse-and-beyond/#comments Thu, 10 Mar 2016 13:30:21 +0000 /?p=996 Today’s episode is about going from running your business out of your home to a warehouse. We have our own growing pains stories on this topic, so we hope we can help those of you ready to move. The key factor to maintaining a warehouse is efficiency. A lot of things go into making sure …

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]]> https://www.ecomcrew.com/episode-18-from-garage-to-warehouse-and-beyond/feed/ 1 Today’s episode is about going from running your business out of your home to a warehouse. We have our own growing pains stories on this topic, so we hope we can help those of you ready to move. The key factor to maintaining a warehouse is efficiency. The key factor to maintaining a warehouse is efficiency. A lot of things go into making sure your operation is efficient. You need to make sure the items are safely packed for shipping (which is harder than you expect) and that your inventory can keep up with demand. We’re going to share with you some of our fixes for these problems. As well as what has worked for us, and what hasn’t.
Topics we discuss in this episode:

Grant’s trial and error experience with packing his cutting boards.
The importance of keeping shipping damage low
Mike’s decision to move into FBA through Amazon
Working with Amazon
Finding a good fulfillment software

At the end of the day it comes down to what you need to make your business work. Some of our suggestions are pretty pricey for a start-up, but for middle tier outfits it might be a solution. Efficiency is the keyword today and hopeful we have given you some great resources.
Resources Mentioned During Today’s Episode:
ShipStation
Stitch Labs
The Definitive Ecommerce Inventory Management Comparison
Skubana
Bigcommerce
Shopify
Linnworks
If you have any questions or anything you’d like us to discuss on the podcast please go to ecomcrew.com and fill out the contact form. Also we would really appreciate if you would leave us a review on iTunes. Thanks  for listening!
Full Audio Transcript
Mike:   Hi, this is Mike.
Grant:  And this is Grant.
Mike:   And welcome to this week’s episode of the EcomCrew podcast.  First off, want to apologize for missing an episode here.  Grant and I have been doing a lot of traveling and our ColorIt brand’s been exploding in a good way and it’s just been absolutely crazy so we did miss an episode so we apologize about that but we’re back on track here and hopefully over the next several months, we won’t miss an episode.  We have a really fun topic this week: the evolution of going from your garage to a warehouse and beyond.  Grant and I have been doing ecommerce now for about three years and we’ve gone from doing just pure drop shipping to running our initial ecommerce stuff out of a warehouse and then a small shared office space that we had and then going from it to another warehouse then to another warehouse.  And then Grant also has a warehouse up in Seattle.  So we thought this would be a fun topic to talk about this week because I’m sure some of you listening to this podcast are in the middle of “I need to move” and things to be thinking about.  So with that, I’m going to turn it over to Grant, let him kick it off this week and we’ll go from there.
Grant:  Okay.  Thanks, Mike.  Yeah so this topic’s near and dear to us because, as an entrepreneur, I believe everyone at some point has started off working at home or literally in their garage in most cases.  And in ecommerce, it’s such a tempting, tempting business model because your garage is essentially almost free room and board for all of the products that you store, and for a lot of companies you don’t need an army of inventory taking up 2,000 square feet.  If you’ve got 500, maybe even 400 even 200 square feet in  your garage, hey, that’s a little opening to get started.  So there’s definitely a massive jump in the level of, I would say, competency it takes in order to learn how to properly do inventory management when you’re just shoving stuff into a few racks in the garage to actua...]]> Mike Jackness clean 38:53 996 Episode 15: Breaking Down the Bigcommerce Price Increase https://www.ecomcrew.com/episode-15-breaking-down-the-bigcommerce-price-increase/ https://www.ecomcrew.com/episode-15-breaking-down-the-bigcommerce-price-increase/#comments Thu, 04 Feb 2016 12:34:46 +0000 /?p=878 Well Bigcommerce has announced they will be raising their prices. Today we will discuss what this price increase means for our personal businesses and the platform in general. It’s really easy to create a mob mentality against Bigcommerce during all this, but hopefully today we give you a broader picture of this change. We have …

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]]> https://www.ecomcrew.com/episode-15-breaking-down-the-bigcommerce-price-increase/feed/ 12 Well Bigcommerce has announced they will be raising their prices. Today we will discuss what this price increase means for our personal businesses and the platform in general. It’s really easy to create a mob mentality against Bigcommerce during all th... Bigcommerce has announced they will be raising their prices. Today we will discuss what this price increase means for our personal businesses and the platform in general. It’s really easy to create a mob mentality against Bigcommerce during all this, but hopefully today we give you a broader picture of this change. We have differing views on Bigcommerce's decision, but that might help you decide what is best for your own business.
Since Bigcommerce has announced this price increase there has been a lot of talk of migrating to Shopify. Both are strong platforms, but today’s episode is a balanced and intelligent conversation about the two.
Here are some of the points of our conversation:

Bigcommerce’s reasoning for the price increase
Services and features affected by the price increase
Bigcommerce vs. Shopify
The benefits of both platforms

Mentioned in Today’s Episode:
Klaviyo
Stitch Labs
Google  Trends
Shopify Plus
If you have any questions or anything you’d like us to discuss on the podcast please go to ecomcrew.com and fill out the contact form. Also we would really appreciate if you would leave us a review on iTunes. Thanks  for listening!
Full Audio Transcript
Mike: Hey, everyone. This is Mike.
Grant: And this is Grant.
Mike: And welcome to this week’s edition of the EcomCrew podcast. This week, we’re going to be talking about Shopify and Bigcommerce and some of the price increases that have been going on over there. Grant and I actually both have a Shopify and a Bigcommerce store. I’m running IceWraps.com on Bigcommerce and I have ColorIt.com on Shopify and conversely, Grant has CuttingBoard.com on Bigcommerce and ChoppingBlocks on Shopify. So we both have experience running those stores and the main thing we want to talk about this week, the thing that kind of prompted this episode is that Bigcommerce’s prices are going to be going up. We’re members over at the eCommerceFuel forums and they’ve been talking about it quite a bit over there and we wanted to kind of talk about this because it’s pretty important. As a store owner, your shopping platform is the most important thing I would say, unless you’re selling on Amazon. Then maybe it’s the second most important thing. But obviously shopping cart’s really, really important.
So we’re going to kind of get into Bigcommerce here first and talk about their price increases that are coming up, I guess imminently. I haven’t gotten an email yet because I am on an annual plan, so I expect that email coming down the pipe sometime this summer, but Grant has gotten that email and has been talking to Bigcommerce and Bigcommerce finally has published on their website their price changes. So we’re going to talk about that first and, Grant, I’m going to kind of hand it off to you since you did get that email and have been talking to Bigcommerce, and then I’ll kind of give you some follow up on that.
Grant: Okay. Sounds good, Mike. So Bigcommerce has been telegraphing this move for quite some time and we are on the Partners program, which means that we have a little bit of an insight before the public kind of reaches out.]]> Mike Jackness clean 42:47 878 Episode 3: Tools and Techniques to Improve Conversions https://www.ecomcrew.com/episode-3-tools-and-techniques-to-improve-conversions/ https://www.ecomcrew.com/episode-3-tools-and-techniques-to-improve-conversions/#respond Thu, 12 Nov 2015 17:36:45 +0000 /?p=707 In today’s episode we’ll be talking about how to modify your conversion for your e-commerce store for your checkout page and cart page to increase your checkout rate. These are methods we’ve used that have worked on our websites, have been documented, and are essentially fool-proof. We’ll also be uncovering the most common problems made …

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]]> https://www.ecomcrew.com/episode-3-tools-and-techniques-to-improve-conversions/feed/ 0 In today’s episode we’ll be talking about how to modify your conversion for your e-commerce store for your checkout page and cart page to increase your checkout rate. These are methods we’ve used that have worked on our websites, have been documented, These are methods we’ve used that have worked on our websites, have been documented, and are essentially fool-proof. We’ll also be uncovering the most common problems made on e-commerce sites, and telling you how to fix them. Here are some other topics we go over:

Why conversions are great and why you should focus on them
Why you should reconsider how you’re using PayPal at checkout
Why it’s important to test your payment methods
How to baby-proof your checkout to get your conversions up
How to eliminate distractions on your website

If you’ve ever wondered how your customers interact with your website, we’ll be talking about the different kinds of software and tools you can use to gain information that will help you improve your traffic. We also go in depth on each method we’ve used to gain much higher percentage of both traffic and conversions. Some other things you’ll be learning today include:

How to reassure your customers that your checkout page is safe
How to do a split test with our favorite tool
How to use up-sales to boost revenue
How to capture users so they don’t leave your site quite so soon  
How to analyze your traffic data to improve your website’s experience

Links and software discussed:

Mouseflow
Yotpo
Optimizely
Visual website optimizer
Inspeclet
Hot Jar

In the next few weeks we’ll be starting a brand-new segment where you could win a free one hour analysis of your website (that we usually charge hundreds of dollars for as consultants). What we´ll do is look through a bunch of requests, pick an interesting website, talk about it on the podcast, interview the person and give them our expert analysis. Besides that we will be sure to promote it as well in an effort to increase the person’s e-com conversions and business in the weeks to come. This is a great opportunity, so if you want to be considered, head over to www.ecomcrew.com and fill out our contact form.
Make sure to check back next Tuesday for another great episode, where we’ll be bringing back our segment “Websites to Evaluate and Buy.” You can also stay tuned through our blog posts.
Don’t forget to leave us a review on iTunes and sign up for our newsletter at www.ecomcrew.com if you haven’t already. Enjoy the show!
Full Podcast Audio Transcription
Mike: Hi, this is Mike Jackness with Ecom Crew, along with my cohost, Grant Yuan. We have a pretty cool topic to talk about this week. We’re going to be talking about how to modify your conversion for your Ecommerce store for your checkout page and cart page to increase your checkout by up to 30%. We’ll be talking about actionable items that we actually did ourselves on our own websites. We actually have some blog posts on EcomCrew.com. It’s a two-part series about the conversion things that we’ve done. We’ll be talking about that on this week’s episode. Stay tuned for more information.

Intro: Welcome to the Ecom Crew podcast with your hosts, Mike Jackness and Grant Yuan. Here you will learn the lessons, tips, and tricks that these Ecommerce pros have learned over their years running and growing their very own seven-figure Ecommerce businesses. Each week,]]> Mike Jackness clean 57:28 707 Episode 1: Welcome to the Ecom Crew Podcast https://www.ecomcrew.com/episode-1-welcome-to-the-ecom-crew-podcast/ https://www.ecomcrew.com/episode-1-welcome-to-the-ecom-crew-podcast/#comments Thu, 05 Nov 2015 09:00:57 +0000 /?p=611 Welcome to the first ever episode of the E-Commerce Crew Podcast! Since this is the first episode, introductions are in order:

We are your hosts, Grant Yuan and Mike Jackness. Both of us have been involved with business for most of our professional lives, and we have a similar background in online marketing and the affiliate industry. Grant started working with affiliates in 2003, focusing on online gaming and a lot of poker sites. Mike is a lifelong entrepreneur who started running his own businesses at 18 with nothing but a pack of business cards and a pager. He worked with online marketing for many years before he turned himself on to buying and selling host names for websites, and that’s how he got involved with buying, owning, and selling his own e-commerce businesses.

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]]> https://www.ecomcrew.com/episode-1-welcome-to-the-ecom-crew-podcast/feed/ 1 Welcome to the first ever episode of the E-Commerce Crew Podcast! Since this is the first episode, introductions are in order: - We are your hosts, Grant Yuan and Mike Jackness. Both of us have been involved with business for most of our professional ... We are your hosts, Grant Yuan and Mike Jackness. Both of us have been involved with business for most of our professional lives, and we have a similar background in online marketing and the affiliate industry. Grant started working with affiliates in 2003, focusing on online gaming and a lot of poker sites. Mike is a lifelong entrepreneur who started running his own businesses at 18 with nothing but a pack of business cards and a pager. He worked with online marketing for many years before he turned himself on to buying and selling host names for websites, and that’s how he got involved with buying, owning, and selling his own e-commerce businesses.
Our podcast is our opportunity to share all we’ve learned with the rest of you out there struggling and succeed to run your own e-commerce businesses. Each episode will focus on the tips we’ve learned, the ones that didn’t work so well, the progression we’ve made over the years, and where we think we’re going to be heading into the future. There will be guests on air to share their insights, and we will be covering a range of topics, including:

Where trends are going and how you can stay on top of them
How to buy smart with keystone pricing
How to negotiate shipping prices for your specific business focus (pro tip: the best items to ship are socks)
Pros and cons of paying cash or credit for your wholesale supply
How to avoid leaving money on the table

Over the next few weeks, this podcast will evolve to become one of the most important tools you use to become and stay successful at running your online business.
Stay tuned for episodes on buying and selling online businesses and domains, selling your products on Amazon, building your brand, and how to prepare your own exit strategy so you can continue to expand your interests and develop new businesses.
Leave us a review iTunes and head over to our site www.ecomcrew.com for more news and updates on what’s working for e-commerce today.
Full Audio Transcript
Intro:                        Welcome to the EcomCrew Podcast, with your hosts Mike Jackness and Grant Yuan.
Here you will learn the lessons, tips and tricks that these ecommerce pros have learned over their years running and growing their very own seven figure ecommerce businesses. Each week we dig into the ins and outs of ecommerce, the truth about affiliate marketing, how to build your own brand and sell on Amazon. And how we have stumbled and then quickly rose to success. The world of ecommerce is changing rapidly and here you will find the trusted resources you need to take your business to the next level. Alright enough of the fluff, let’s get over to your hosts Mike Jackness and Grant Yuan.
Mike:                        Hi, my name is Mike Jackness and I am your co-host along with my other co-host Grant Yuan. Welcome to the Ecommerce Crew Podcast Episode number one.
                                    Grant and I figured since this is episode number one; the best thing for us to do is to probably introduce ourselves first and to give you a little background, so with that I am going to turn over to Grant and allow him to go first and give you a little background on himself.
Grant:                       Hey ev...]]> Mike Jackness clean 50:06 611 Follow Up: BigCommerce Checkout Code https://www.ecomcrew.com/follow-up-bigcommerce-checkout-code/ https://www.ecomcrew.com/follow-up-bigcommerce-checkout-code/#comments Thu, 10 Sep 2015 08:15:27 +0000 /?p=474 As a result of Mike's recent post on how he increased his conversions 30% on BigCommerce, I was inspired to see if we would try and squeeze out a little more juice out of the default BigCommerce checkout. After a little bit of wrangling, I believe we've made an even better update on a critical …

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]]> https://www.ecomcrew.com/follow-up-bigcommerce-checkout-code/feed/ 2 474 Modify BigCommerce Checkout To Boost Conversions By 30% https://www.ecomcrew.com/modify-bigcommerce-checkout-boost-conversion-by-30-percent/ https://www.ecomcrew.com/modify-bigcommerce-checkout-boost-conversion-by-30-percent/#comments Sat, 05 Sep 2015 23:24:52 +0000 /?p=449 As many of you know, we run a few BigCommerce stores.  Over the past couple of months we have been getting a lot of complaints from customers not being able to complete checkout.  At first we just brushed it off believing it was operator error, or someone trying to checkout with Internet Explorer 7. Still, …

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]]> https://www.ecomcrew.com/modify-bigcommerce-checkout-boost-conversion-by-30-percent/feed/ 44 449 Failure to Profit: A 5 Month Ecommerce Turnaround https://www.ecomcrew.com/i-purchased-icewraps-com-5-months-ago-today-how-is-it-going/ https://www.ecomcrew.com/i-purchased-icewraps-com-5-months-ago-today-how-is-it-going/#comments Sun, 26 Jul 2015 23:06:06 +0000 /?p=343 It's hard to believe that today is my 5 month anniversary purchasing IceWraps.com. Before I go any further… this is the point in the story where I want to let my wife know, I'm aware that we have a much more important anniversary coming up…. our 9 year wedding anniversary. I have something special planned …

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]]> https://www.ecomcrew.com/i-purchased-icewraps-com-5-months-ago-today-how-is-it-going/feed/ 18 343 Day 4: Why We Picked Shopify over BigCommerce for our Store https://www.ecomcrew.com/day-4-why-we-picked-shopify-over-bigcommerce-for-our-store/ https://www.ecomcrew.com/day-4-why-we-picked-shopify-over-bigcommerce-for-our-store/#comments Thu, 26 Mar 2015 05:52:43 +0000 /?p=242 Sales to Date: $155.56 Just last year, Mike and I built a million dollar business with Treadmill.com using BigCommerce, of the most popular shopping cart platforms. I was the developer, wireframer, UX designer and architect for many of our custom built tools. In a word, we pushed BigCommerce to the limits on what it was capable …

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]]> https://www.ecomcrew.com/day-4-why-we-picked-shopify-over-bigcommerce-for-our-store/feed/ 6 242