Comments on: How Chinese Sellers are Manipulating Amazon in 2024

By: K A

K A — Sat, 27 Apr 2024 02:54:15 +0000

I am really surprised you did not make any mention of the ruthless Black Hat strategy the Chinese use to take down sellers by filing a false DCMA notice. This happened to us recently. The competitor cut and pasted our product description into a rogue product listing (for a completely UNRELATED Product entirely). From what we can tell, the entire account for this unrelated product listing, was hacked or is not theirs. Then the competitor opened a DCMA case saying we copied their product verbiage. Further, there was no trademark or copyright number included in the DCMA filing. It’s impossible to get any support once you are in the mandadory waiting period for DCMA reviews. It’s super-frustrating, and I work at Amazon!

By: Roy

Roy — Sun, 11 Feb 2024 22:39:12 +0000

I was ripped off by a seller in China through Shamazon. The seller (iLOOKLike) shipped my item in an unpadded box, it not only arrived damaged but the canvas sign I ordered was a more expensive LARGER size and they sent a SMALLER, much less expensive canvas sign and to add more INSULT to INJURY, the seller description on Shamazon clearly stated “FREE SHIPPING” yet my packaged arrived at our Post Office with a $19.45 POSTAGE DUE amount.

By: Google Criticizer

Google Criticizer — Fri, 02 Feb 2024 00:00:35 +0000

Amazon “support” is a JOKE. ALL large software-based platforms, large e-commerce platforms, large software companies, etc. cause everyone to suffer because they do NOT SUPPORT their platforms with any level of detail. The decision makers hide behind level 1 “chat” level 1 script-reading “reps” etc. and they DO NOT LISTEN. Company “execs” spend money on everything except supporting the platform properly and that means there should be proper escalation paths available when needed not just script-reading level 1 reps that refuse to get a supervisor when requested.

By: Troy Osborne "Ozzie"

Troy Osborne "Ozzie" — Sun, 14 Jan 2024 02:05:39 +0000

So I purchased a rechargeable magnifying desk lamp from Amascum for my hobby shop (I build RC gas/nitro monster trucks) and at some point during the night the lithium battery inside it caught fire. Fortunately there was no damage to my shop but I was mad as hell because of what could have been disastrous and because this particular lamp had 4.8 stars and a ton of positive reviews. So I took pics and wrote a scathing review on their crap. Well they contacted me and said they would send me another lamp to review as well as refund my purchase price if I would consider updating my review to make it positive and they damn near had me reeled in. But the second lamp did the same thing so I hammered thier ass’s again. I am so damn sick of spending my hard earned paper on no good chinese made trash. I live around 20 to 30 minutes from walmart, home depot and a couple other stores and I’ll bet you lunch right now that out of every ten “made in china” products I purchase, at least 7 or 8 of those items either have to be modified or fixed or just returned completely and not a single time has any major retailer ever once offered a gift card or even an apology for my time, expense etc. to help offset my loss. As much as I hate to say it, I can’t stand the world we live in today and the china man can piss off entirely.

By: JohnIL

JohnIL — Mon, 08 Jan 2024 22:23:37 +0000

Eventually consumers will get fed up getting burned on these poor quality products. They may be cheap but a lot of it has awful support, sometimes the process of returning products is difficult and good luck finding any sort of replacement parts for these creative brands that nobody believes are actual company brands. Temu is the latest to infiltrate the US with China made products.
Amazon has already been moving towards highlighting these products too over respected name brands. Some of which have simply stopped selling on Amazon.

By: CrazyKerri

CrazyKerri — Mon, 06 Nov 2023 12:22:10 +0000

There are a lot more things sellers do to manipulate the system than has been mentioned here. I got paid to help do lots of different things; Not only 5 star also 1 star product reviews, product ratings, seller feedback, keyword searches, asking questions, upvoting reviews, downvoting reviews etc…. The agents would send me the money in ADVANCE to buy whatever product for my promise of a 5*. Sometimes I had to pay sales tax and money transfer fees OOP so I spent no more than 14 dollars on a 100 dollars. From September to December 2020 I spent approximately 6,000 bucks, of that only about 1,600 was OOP, the rest came from sellers/agents. Around 135 of my 5* text reviews went live before they started removing them and eventually banned my account from reviewing. Then I did star ratings or seller feedback until I figured out how to get the same items from the same sellers just to order. There were ‘jobs’ that I wouldn’t do. Sabotage was a no for me, been asked to do all sorts of cruddy stuff; from order then cancel it to my boss scammed us both please return it, demand refund, & leave bad review through, Hi, will you please setup a seller account for me, I’ll pay the fees and pay you 200 dollars to do it. Now I only do”rebate” purchases don’t get as much stuff free as back then but, I didn’t have anything back then and now I got what I need.

By: rob

rob — Mon, 07 Aug 2023 23:53:29 +0000

In reply to Hamza B.. China is the AntiChrist.

By: Daniela

Daniela — Fri, 04 Aug 2023 19:08:22 +0000

Often the quality of items made in China are inferior to what they display in the product spec. They may write something is cotton and you get cheap polyester material. Amazon should keep an eye on ratings and if the product spec is falsely advertising products the sellers should be removed and banned.
Another thing I find nervewreckinga -and that is not only the case for Chinese sellers!- is that sellers put completely irrelevant tags on their products in order to increase their chances of being found, which often completely defies the search function. If you search for a dress and get shown a car seat cover or a lampshade – basically completely different from what one is looking for, that will drive people off, as it is too much hassle to even bother, if you just get shown irrelevant rubbish. They should keep an eye on these tags too, that people cannot put a lampshade, a car seat cover, a dog grooming kit or whatever ridiculous item in inappropriate tags. It;s like going to the shop asking for an apple and they give you a car tyre.

By: JohnIL

JohnIL — Sat, 01 Jul 2023 12:56:02 +0000

Over the years of being a Prime member I have learned to avoid some of these Chinese companies who make off brand and unfamiliar products that have suspiciously rave reviews only to find out the products are of terrible quality. Amazon daily specials are full of strangely unfamiliar named products instead of familiar products with good reputations. I remember buying a deal on Apple iPhone chargers which sounded great at half what Apple charges and apparently got good reviews. Only to find out the chargers basically all died within a few months. Not only that but neither Amazon or the vendor was willing to do anything about it. My advice, is be careful where you buy from and some of these third party vendors handle their own support and not Amazon who only fulfills the order for them. Many of these vendors do not honor the extend return time that a Amazon sold product does.

By: Charles Rivera

Charles Rivera — Sat, 24 Jun 2023 07:21:31 +0000

In reply to Jeremy.

Could not agree more with you on China killing 3PL/Amazon FBA Prep centers here in the US.

I found this article using the search phrase “Chinese manufacturers take over Amazon FBA prep”. I was recently laid off from my job at an Amazon FBA Prep Center located in CA. At first we thought it was due to Amazon CEO Andy Jassy’s new belt-tightening rampage, killing off millions of jobs and closing down warehouses. But it didn’t make sense for our FBA Prep Center as there are still FBA sellers.

An FBA Prep Center owner told me the real reason: Amazon has “allowed” Chinese manufacturers to do the Prep themselves before FOB to the US!!! From a business perspective, if I were an Amazon seller, this makes total sense as Chinese labor is cheap, Prep can be bundled with manufacturing and China has enough Amazon data and info to generate and print out a US barcode on the merchandise. Since Amazon no longer cares about their partners, be they DSP or FBA Prep, they turned a blind eye as sellers flocked to their Chinese manufacturers and demanded THEY do the Prep over there, and then ship directly to their warehouse of choice.

The effect was almost overnight. Warehouses are shutting down, people are being let go and the only ones working in any Prep Center warehouse are part-time employees. Sheesh!