Comments on: Is Trip.com Legit? Reviews and How to Save Money

By: Jules

Jules — Wed, 25 Oct 2023 00:43:54 +0000

Despite what many of the comments have said here, I’ve had an excellent experience with Trip.com. The communications have been super clear and the refund process super quick with refunds coming back into my account within days as opposed to weeks for many vendors. Whenever I’ve had to speak with customer service through the live chat to amend details or ask questions I’ve been extremely impressed with how efficiently my requests are handled. I’ve only booked hotels through them though as I almost never book flights through a third party vendor due to the added complexities around needing to make changes etc. I wanted to point out an inaccuracy in the article that 12306.cn does take foreign bank card now, as of September 2023 when I last booked a set of train tickets through an Australian bank card with them. I agee that trip.com provides the best user experience for booking Chinese train tickets as a foreigner, but the booking fees end up being quite steep if you need to book a lot of travel. 12306.cn doesn’t take any fees and it also tells you how many tickets are left which is very helpful as seats can sell out very quickly. The learning curve is all in booking the first ticket and then after that it’s super easy.

By: Anonymous

Anonymous — Wed, 04 Oct 2023 13:59:52 +0000

do not trust this website or app!!! i lost over $6k and american express believes them. i’m so disappointed in american express too.

By: David

David — Thu, 28 Sep 2023 14:46:19 +0000

i lost my booking in trip.com. I booked my trip at 4am and the checkin suddenly change to day in the past. my booking suddenly become checkin in yesterday and check out by today

I called to complain but trip.com denies its their system issue and try to talk to the hotel but failed. I sincerely advised dont book from them anymore !!

By: Lourdes

Lourdes — Fri, 22 Sep 2023 18:16:10 +0000

Don’t buy trip.com, I’ve purchased a round trip to Seattle paid almost $100.00 for extra insurance on the flights, didn’t got any info that I must check in on the internet before got to the airport, got there and the airline didn’t allowed me to get in the plane after I waited forever to do the Electronic ticket without any success the attendant was even worse, told me to get on line to check in at gate, only to them tell it was to late for me to get to my flight. I lost my flight all together and the next flight was 2 days from that day “ no good “ I place a claim they denied and no one did nothing to help. Start from this company to the airline. I lost all my money, about $500 dollars.

By: tarcia itamara benini

tarcia itamara benini — Tue, 12 Sep 2023 21:44:27 +0000

muito bom super indico praticidade e conforto

By: Azmin

Azmin — Mon, 14 Aug 2023 19:36:35 +0000

I have very bad experiences about trip.com. Never trust them.I have loss huge amount of money. They are absolutely terrible.I have bought two tickets from Bangladesh to Russia. But they have changed the date.So when I asked to refund my money they didn’t gave me any single money. This is the policy they use for achieving money from people.this is their trap.I’m gonna file a case against them.

By: April Limson

April Limson — Mon, 14 Aug 2023 04:29:34 +0000

Never Trust this app we had terrible Experience eith them we just loss a huge amount of money with them amounting more than USD2000..we did not receive even a single cent from them like literally we wasted our savings with this apps

By: Conley Hoskins

Conley Hoskins — Sat, 24 Jun 2023 17:04:50 +0000

Trip.com is not legit. It’s a bait and switch. They give low prices, confirm the reservation, and then cancel the next day, and attempt to book you at a shitty resort instead.