Comments on: FedEx vs. UPS: Which Is Better in 2024?

By: Steve Neff

Steve Neff — Mon, 12 Feb 2024 11:10:38 +0000

In reply to Doug Ellis. Ordered 80 pound freight item told delay at last moment had to take two days off work to sign for delivery of item. Customer servicer rep promise to leave note for driver to deliver after 5M never happened they lied package delivered at 12:50 pm making lies worse than being late.

By: Douglas Richards

Douglas Richards — Sun, 25 Jun 2023 21:52:34 +0000

In reply to Betty Zillow. Agree

By: Raul Amavisca

Raul Amavisca — Mon, 19 Jun 2023 23:02:27 +0000

What about package treatment? Damage?

By: Doug Ellis

Doug Ellis — Thu, 01 Jun 2023 15:17:32 +0000

Information detailed is not totally accurate. Yes FedEx posts a delivery window for packages. When the time has passed the time changes to end of day. Then later it changes to delivery the next day. They have a very unprofessional non-interactive tracking site, and quite frankly they are not as consumer focused as this article details. My last comment is the lack of identifying that FedEx depends on contractors performing the delivery services, not actual FedEx employees. To sum up my comments, FedEx should not be in the ground shipping business as this is not their strength and focus on the core Air business.

By: Donette M Miller

Donette M Miller — Tue, 30 May 2023 15:15:47 +0000

In reply to Robin. I have had my medicine picked up by Fedex from my local Walmart & have been living in the same spot for 23yrs they had my medicine riding around in their truck for about 10 days then they brought it back to Walmart claiming they couldn't find me. Yet, my neighbor across the street with only the last number different in our addresses gets a package every week delivered. I have yelled at the guy & he has hurriedly jumped in the truck & took off like the devil was after him. This time my medicine was picked up Wed. the May 24th & he flew by here on Fri. the 26th, not stopping, again I guess the devil was chasing him. I am unable to go & pickup my meds which would make this perfect, IF I got it. Numerous calls have gotten me nowhere & Walmart reps. have tried too. What good is their sevice if they have workers who just don't care, especially for the elderly. Thank God it wasn't heart or diabetes medicine because I'd be dead right now. No help, no where, no one cares!!!

By: Frank Dobrushken

Frank Dobrushken — Wed, 24 May 2023 20:54:50 +0000

Fedex is the worst. They promise delivery windows that they never make. UPS is better by far!

By: Chris

Chris — Fri, 19 May 2023 23:40:23 +0000

Expressmailshippings
Worst ever held my package and wanted me to pay a customs tax, from Colorado to Alabama. And wanted it paid on Zelle, told me the driver would deliver the cash back to me in time of delivery

Such a scam.

By: Tim

Tim — Fri, 19 May 2023 20:49:09 +0000

This article was bought and paid for by FedEx. Fedex is more expensive reliable. And if you thought at&t had the worst possible customer service try calling fedex about a late package. If you want to spent more money to have your package as lost a Tom hanks on a deserted island then FedEx is for you.

By: Gerald

Gerald — Thu, 09 Mar 2023 13:27:24 +0000

I get a lot of packages delivered to me via UPS. My package is almost always on time or early. UPS equipment v with a delivery date and specific time. It’s very easy to track my package. Fedex on the other hand Is not very detailed in there tracking. I’ve been tracking my package for 5 days coming from California to South Florida. It arrived in my Hometown yesterday and this morning it was put on a truck to be delivered today “by the end of the day” but it is actually in route an hour and a half out of town first, then they will carry the 84 pound package back an hour and a half back to town to drop it off.
This is an awful lot of extra fuel and a 1/2 a day longer wait for the delivery. UPS it less expensive., more reliable, easier to track with better updates and clearer more detailed delivery date and time. UPS is a far better option for domestic shipments.
Then Fedex is, hands down.

By: Robin

Robin — Tue, 14 Feb 2023 18:24:08 +0000

Who ever gets their packages on time with FedEx? Almost always, FedEx has been late by at least one day and when something arrives at the destination facility early, they’ll hold it instead of delivering it early. I’ve had multiple packages stop in every state in between Nevada and Virginia, which obviously takes longer. In my experience, UPS can, and usually does, deliver ground packages in 2-3 days. I’ve had FedEx delays last longer than that. I’ve had FedEx two-day take longer than that. Plus, FedEx typically loses or misdelivers my packages.